Floorwalking Task
At last! I've got my choice of restdays! Saturday-Sunday off, who wouldn't want it? Though my shift starts at 3am, I have no problem with that as my old teammate's sched is 12am to 9am so they'll just be 3 hours ahead of me - which means, we can go on lunch together. Everything was so perfect until Jana texted me saying there is a new thing going on with our LOB. I was so excited and at the same time scared of what changes would that be. I've waited for her to sign in to Facebook so we could chat. And at around 4PM, I heard the shocking news... We will now be the Floorwalker!!! OMG! I am not ready for this and we didn't even signed up for this! I was really shocked to hear that. That means we will have a team to support - almost 15 agents in each team. We now have a TL to assist and more responsibility awaits us. I know this is a dream of mine, being able to go up the ladder to be a TL and soon to be a Manager...but it happened too soon. I am not ready nor pre...